In the Trenches: Accepting change and getting back to business
In the Trenches: Accepting change and getting back to business
While I was doing some shopping with my wife in our local supermarket, a frustrated customer was angrily telling me his experience as he pointed to a one-way traffic decal on the floor.
“I wanted an item in the coffee section that was a few feet away from entering the aisle,” he explained. “A store clerk told me the aisle was one-way traffic only. I had to go all the way around down one aisle and up the next just to get the coffee which was only a simple reach.”
More than one customer has complained about the one-way traffic in stores. Most gripe about the fact that it now takes them much